TADOnline

Online Accounting Leader Protects Vital Financial Data with LiveVault Online Backup Service

TADOnline (The Accounting Department Online) is a pioneer in online accounting, providing full service, real-time accounting and bookkeeping services to small and medium sized business nationwide. Since its founding in 1996, the company has grown steadily and has become a sophisticated, Internet-based accounting resource, providing services to over 200 clients.

Since opening its virtual door, an important part of building the business has been to reassure potential clients that their financial data will be safe and confidential. TADOnline makes sure that its clients’ sensitive financial information is protected with the help of LiveVault Online Backup Service. As TADOnline’s accountants work on client financial records, all changes are backed up continuously to a secure data center over a secure Internet connection. If backed up records are ever needed, they can be restored immediately over the same secure connection.

Keeping Sensitive Records Safe
"Discovering LiveVault has made all the difference to our business strategy. What LiveVault means to us is the ability to use a secure, offsite storage facility to store our clients’ sensitive data without having to turn tapes or other records over to a third party intermediary," says Lance Gildea, COO of TADOnline and co-founder along with his wife Deanna. "We can assure our clients that their financial information is always backed up and no one but our employees has access to it."

The Gildeas practice what they preach when it comes to outsourcing. They know that effective use of outsourcing can provide better value. Clients who use TADOnline, for example, get more comprehensive services from a TADOnline team of accountants and bookkeepers than they could possibly afford if they were to hire in-house staff.

That's why the Gildeas selected LiveVault for their online backup, data recovery, and electronic vaulting needs. They knew that an onsite backup system was expensive and required additional handling of data, diverting employee time away from client services and requiring that employees receive extra training. With LiveVault, every time a change is made to a client data file, the data is automatically backed up. Moreover, should something happen to the TADOnline system, client data can be easily restored within seconds using MyLiveVault™, LiveVault’s intuitive web management interface.

"There’s nothing more critical or sensitive to a business than its financial data," Gildea adds. "We can now give our clients the confidence of knowing that their data is secure and LiveVault is backing it up bit-by-bit, moment by moment for immediate availability."

Comprehensive Protection
TADOnline provides clients across the United States. with full cycle outsourced accounting services including invoicing, accounts payable and receivable, payroll, and financial statement preparation. For the convenience of its clients, the company supports different versions of leading accounting application software – about seven key applications in all. Proprietary online technology makes financial records available for viewing on the client’s personalized, secure web site.

The company operates with a farm of seven servers, all of which are protected using LiveVault Online Backup Service. As TADOnline accountants work on client financial records, the data is backed up continuously to a data center. These exceptionally secure facilities are where more than half of the Fortune 500 keep their sensitive data. If a restore is necessary, all current and historical files can be accessed immediately, using MyLiveVault to specify the file and version required.

Helping Expand the Business
TADOnline has recently launched a new affiliate program that enables accounting firms to provide a wide variety of outsourced accounting and bookkeeping services directly to their clients though a secure customized web interface. In general, the company’s affiliated partners are small accounting firms employing fewer than ten people. Most of these small firms do not have access to a sophisticated backup function to protect their clients’ data. The ability to offer LiveVault Online Backup Service is proving to be a major advantage as TADOnline works to build this new segment of its business.

"Accountants are very strict about security and data protection," notes Gildea. "The LiveVault online backup service provides them with peace of mind by eliminating the limitations and risks associated with traditional backup systems as well as the protection of a highly reputable storage facility. "LiveVault's real time online backup with data protection is an integral component of the affiliate program and is also proving to be a useful sales tool as TADOnline promotes its new venture. (More information about the affiliate program and TADOnline’s unique web-based communications management system can be found at www.tadonline.com.)

When Risk Is Not an Option
"LiveVault Online Backup and Recovery Service is extremely attractive for our direct clients – the small businesses working with our accounting firm – as well as the affiliate accounting firms that are coming on to use our technology," concludes TADOnline’s Gildea. "They now can tell their clients that they can provide secure data backup that is available for restoration at a moment’s notice. When you’re dealing with financial records, nothing is more important."